Mall information

Concierge counter is open from 10am to 10pm daily. Shoppers can obtain information pertaining to the mall including details on ongoing events and promotions as well as directions in and around the mall.

Lost and found service

Assistance to customers with locating misplaced and found items.

First Aid services

In the event of medical emergencies, our Concierge Counter has first aid equipment.

Loan of Kiddie Carts

Please check with Concierge on the loan details.

One Galle Face Rewards programme

All information pertaining to the Rewards Programme could be obtained from the Concierge counter, including gift redemption.